Skip to content

Demo. Harbor & Vale is a fictional agency. Replies and CRM records land in sandbox tables, never in a real inbox.

Triage
Runs
Approvals
CRM
Outbox
n8n

Normalize: pending
Classify: pending
Score: pending
Enrich: pending
CRM upsert: pending
Approval: pending
Draft reply: pending
Send: pending

Eight steps run in order. Pick a message to start.

Normalize
Parse the channel payload into one message shape
Status: pending
Classify
Model reads intent, urgency, language and signals
Status: pending
Score
Weighted rules turn signals into a 0 to 100 lead score
Status: pending
Enrich
Look up the sender company from their email domain
Status: pending
CRM upsert
Create or update the contact, deal and note
Status: pending
Approval
A human approves, unless the score clears policy
Status: pending
Draft reply
Model writes the answer in the agency voice
Status: pending
Send
Deliver the reply through the mail adapter
Status: pending

Every inbound, triaged in seconds. Every step, on the record.

Harbor & Vale gets more enquiries than anyone can read. Pick a message, run it, and watch each step as it happens: what the model decided, what the CRM received, what went back to the sender.

Message source

Sample messageWrite your own

Sample inbound message

Freight company wants a rebrand before a February trade showTallgrass Freight Systemsweb formSkincare founder moving a monthly retainer from 1 NovemberFieldnote SkinemailCredit union asks for a quote on a member site content refreshLarkspur Community Credit Unionweb formCeramics shop owner asks what Instagram help costsMoth & Kiln Ceramicsweb formSaaS growth director asks for a walkthrough of campaign reportingQuillstackdemo requestAngry client: Black Friday campaign went live two days lateFerrous & Co. OutfittersemailDental office cannot open the shared brand assets folderJuniper Row Dentalweb formPodcast network proposes a referral partnershipBacklot AudioemailRecruiter pitches senior strategists for hireCorvid Talent PartnersemailFreelance copywriter applies for a roleNadia Haddadweb formBacklink seller promises page one in seven daysRankLift ProemailLoan spam that tries to instruct the classifierQuick Capital Fundingweb formFake domain renewal notice with a 24 hour deadlineDomain Registry ServicesemailTrade reporter wants a comment on retainers by ThursdayThe Merchant LedgeremailConference organiser offers a speaking slotSignalfestweb formBodega argentina quiere lanzar su vino en Estados Unidos (Spanish)Bodega Piedra AltaSpanishweb formSpanishMaschinenbauer sucht Agentur für eine Hausmesse (German)Kessler Messebau GmbHGermanemailGermanClínica odontológica pede orçamento para site e anúncios (Portuguese)Clínica Aurora OdontologiaPortugueseweb formPortugueseFood pantry asks for a discounted donation page redesignGreenway Community Pantryweb formClient questions why reported ROAS differs from their store dataPinecrest Outdooremail

Ten runs per ten minutes for each visitor.

Inbound Triage is a portfolio build. People and companies in the sample messages are invented; addresses are masked everywhere they appear.

The same pipeline as an n8n workflow API reference